Most salespeople know they need to use a CRM (a Customer Relationship Management system, or sales database), but they dread it. It can easily seem like a bunch of time consuming data entry – and if it’s not set up right, it is. HubSpot recently did a survey, and found that on average, reps spend 1 hour and 32 minutes per day doing data entry. Yuck!
On the flip side, reps do need some way to manage all of their prospects, leads, and opportunities. And sales managers need ways to efficiently track forecasting and sales. If you think CRM is a pain, try doing it without a CRM!
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