Define goals, objectives, and desired outcomes from your Service Hub implementation. Then, outline the milestones, requirements, scope of work, and projected time, resources, and budget to make it happen.
Create a centralized inbox and ticket center to quickly and efficiently handle customer questions and issues throughout their journey.
Get customized training materials so new service team members or other business stakeholders can quickly get up-to-speed on how to use the software commensurate with their needs.
Develop KPI's and dashboards to track progress and results and analyze outcomes for data-driven decision-making.